Sachin Shetty O365

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Not able to delete verified Domain name in O365

Sachin

Mr Sachin Shetty

Lunch: 1 pm - 2pm
Dinner: M-Th 9 pm - 10pm, Fri-Sat:5pm - 1am

sachin.shetty10@icloud.com

Shetty

June 2014
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Problem:

When you are trying to delete a verified domain name in Office 365, an error comes saying that some users or Office365 services are still attached to the domain.

How to Solve?

Steps:

  • Make sure that no users are associated with the domain that you are trying to delete. Verify this by going into Users And Groups, and Edit a user. Confirm that the domain you are trying to remove, example microsoft.com, is not listed.
  • No security groups/distribution groups have the accounts attached to microsoft.com. Security groups/distribution groups can be access by login to Office 365, click on Users And Groups, and select Security Groups.
  • If you have just deleted the users, or changed the domain for each individual users, you will need to wait for a while  as it  need to sync the changes to the different Office365 service settings.
  • If the accounts are uploaded to Dirsync, you need to stop the Dirsync synchronization to change the accounts to a Cloud Only account. Then, you need to do above steps to delete the Security groups or manually modify the e-mail addresses  in Office 365, Exchange Online.
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